A Manager’s Journey: Shared Services
Author Daniel Melchior—a leading practitioner of shared services—presents a powerful framework for successfully establishing and running a shared services center. This innovative book:
Introduces the shared services “vision” and the value-creating opportunities the achievement of shared services can deliver
Explores and explains the business strategy behind centralizing various business units
Honestly addresses the full range of issues involved in successful implementation of a shared services operation in your business
Shows how shared services can create a unified front among business units